CV

This is a copy of my CV. I used this CV when looking for my 12 month internship.

By updating my CV from last year, i was able to make it look much more professional as well as include more information in a different format. To do this, I used the Abintegro CV tool to help me create this new layout, allowing me to input my information and be given a successful template.

Alejandra Ibarra

165B Lightwood Road, Buxton, SK17 6RN   | a.ibarra1@unimail.derby.ac.uk | https://uk.linkedin.com/in/alejandra-ibarra-145773106

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PROFILE

I am currently a second year student studying International Spa Management (BSc). Once I have completed this year, I am looking to begin a 6-12 month placement that enables me to build and improve upon my customer service skills as well as spa specific skills such as developing my management and supervisory skills.

KEY SKILLS

·     IT skills - Using the premier booking system, comprehensive understanding of Microsoft Excel

·     Proactive - Always able to find tasks to complete

·     Able to work well in as well as lead a team

·     Fluent Spanish - Have completed both GCSE and A-level Spanish, as well as learning the language through going to school in Spain

·     Trained in Elemis, Ishga, Caudalie and Comfort Zone

·     Networking and Social Media - have done social media promotions as part of small jobs in order to make sales

KEY ACHIEVEMENTS

·     Have been mentioned in company emails for sales achievements

·     Received bonuses on multiple occasions as a team for continuously meeting sales targets

WORK EXPERIENCE

Sales Associate | Diesel UK                                                                                Dec 2016 to Jan 2017

Designer clothing company est. 1978

·     Obtained a temporary position in the Ashford Outlet store over the busy Christmas period, serving customers, maintaining a tidy stock room and shop floor, and maintaining and exceeding sales targets.

Massage Therapist | The Devonshire Spa                                                             Sep 2015 to Present

The Devonshire Spa is an educational facility as well as an award winning commercial spa at the University of Derby, Buxton.

·     Started as a spa host whilst training in massage and facial treatments, am now trained in Elemis, Ishga, Caudalie facials, and Comfort zone body treatments. The job involves providing excellent customer care from when they walk through the doors to when they leave at the end of their visit.

·     Was a part of the spa team when winning the Day Spa of the Year 2016 award

·     Receive personal thanks on regular occasions from guests

Sales Associate | Guess UK                                                                                May 2014 to Jul 2015

Worldwide designer clothing company offering high-end fashion for a variety of people.

·     Providing top quality customer services

·     Maintaining shop floor standards

·     Being aware of and implementing loss prevention procedures

·     Keeping up standards in the stock room

·     Meeting sales targets

·     Numerous occasions of gaining bonuses through continuously meeting weekly targets

·     Being mentioned in national outlet email for exceeding targets

EDUCATION & QUALIFICATIONS

Invicta Grammar School - GCSE, A levels 11 GCSE´s including English, Maths and Science: A*-C

3 A-levels (Dance, Spanish and Media Studies): B-C                                                                      2015

I studied at Invicta Grammar School from year 7 to year 13 studying a variety of subjects including Hospitality and Catering GCSE (A*), Business Studies GCSE (B), Media Studies A-Level (C) and Spanish A-Level (B). These subjects, amongst others, allowed me to gain knowledge in different sectors, which I would later carry through into my university studies.

ADDITIONAL INFORMATION

Training: Comfort Zone: Thermogenic Attack, Himalayan Salt Massage, Pro-Sleep Massage [2016], Caudalie: Facials, Pre/Post natal massage, Divine massage, Fleur De Vigne candle massage [2016], Ishga [2015], Elemis: Deep tissue, Advanced Facials, Scrubs [2015]

Languages: English, Spanish

INTERESTS

• Wellness
• Nutrition
• Fitness

REFERENCES

Sian Jones | Spa Manager, The Devonshire Spa

Zoe Williams | Store Manager, Diesel UK